![]() ![]() ![]() I get the error 'Process returned unknown error code' when installing via the launcher Why am I asked to log in to the game after running through the Launcher?Įnsure that both the Jagex Launcher and the game client are running with consistent permissions, preferably as your normal operating system user and not as an Administrator. On some Windows 10 (and below) computers, you may need Internet Explorer 11 installed on your Windows PC to run the Jagex Launcher Installer, even if you don't use Internet Explorer as your main browser. The Jagex Launcher installer presents a "Timeout waiting for window to load" error message To resolve this issue you can disable this:įrom here you should be able to disable Auto Proxy Discovery, if you're having trouble you can check out Apple's own article on Changing proxy settings on Mac. If the installer won't run, and isn't giving you an error then you may have Auto Proxy Discovery enabled. The Jagex Launcher installer isn't working on Mac To fix this close both Launchers (from the system tray) and then restart to re-apply the update. It's possible the Launcher is running twice on the same machine. My Launcher is stuck on ‘Please wait while an update is applied.’ Restarting your device or your network can also resolve problems. If this doesn't work, or you're repeatedly seeing an error message such as 'The launcher has experienced an error and needs to close' try uninstalling and reinstalling the Launcher itself. Mac: Find the app in 'Finder' > Drag the app to the Bin. ![]() Windows: Open 'Windows Control Panel' > Uninstall a Program. ![]()
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